Support for customers impacted by Coronavirus (COVID-19)

We will get through this together.

As the impact of COVID-19 is felt across the UK, you may have concerns about how it could affect you and your money. We appreciate these concerns and continue to work as hard as we can to ensure you are able to access support from us if needed. 

We are committed to lending responsibly and to ensuring that you can afford the JN Bank Personal Loan on a monthly basis. Therefore, during the application process, we may ask you some additional questions to help support your application.

Once you have become a customer, we will continue to support you in your financial journey. If you are impacted financially, at any time, after your JN Bank Personal Loan application, please call us on our Customer Services number 0808 196 1945 to discuss your options.

If you have a JN Bank Personal Loan and have been impacted by the Coronavirus outbreak, you are entitled to request to defer three (3) loan repayments. Please check our FAQs on how the loan repayment deferral works and how to apply.

We remain committed to supporting you as best as possible.